The types of information we collect
In general, when you visit our websites, you do not have to tell us who you are or reveal any personally identifiable information to us. Unless you specifically agree to tell us, we will never know who you are and you are able to interact with our websites in a completely anonymous way. Personally identifiable information is defined as any specific data that could disclose you as an individual, such as your name, address, telephone number, billing and shipping information or e-mail address. When you visit our websites our servers automatically record basic information about your usage, such as the type of internet browser and operating system you are using, the date, time and duration of your visit and the pages you viewed. This information is anonymous and does not identify you as an individual, nor will we combine it with information that does identify you as an individual. This information is collected and analysed to provide us with a greater understanding of how you use our websites. Where necessary we collect personally identifiable information on certain areas of our websites, for example, if you enter your details on our contact form you are required to provide information, such as your name, email address, mailing address, telephone and fax numbers. How we use or disclose the information we collect In general, the information we collect is used for our own analysis aimed at improving our products and services. We use personally identifiable information to fulfil your requests or orders for specific services or products. We may also use personally identifiable information to perform other functions including, demographic analysis of site usage (who is visiting our websites and what they are interested in), customising advertising and content seen by our users, and improving our marketing and promotional efforts. We will not intentionally disclose any personally identifiable information and we do not sell, trade or rent such information to third parties (such as advertisers or telemarketers). Any personally identifiable information you provide will only be provided to third parties if you consent to such a disclosure or if we are compelled or authorised to do so by law.
The quality and security of the information we hold
Any information you provide to us is stored and held under generally accepted standards of technology and operational security in order to protect your personally identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel are provided access to personally identifiable information and these personnel are required to treat this information as confidential. Despite these precautions, we cannot guarantee absolutely that any and all unauthorised access to your personally identifiable information will be prevented.
Your access to the information we hold